Coronavirus Update

The safety and well-being of Poolwerx clients is always top of mind, therefore, we have been actively monitoring the coronavirus (COVID-19).  As a company that prides itself on maintaining healthy swimming pools and hot tubs, we wanted to share with you with some actions that we are taking as a company to keep our communities safe.

Pools and Hot Tubs

First and foremost, according to the CDC, there is no evidence that pools or hot tubs can spread the virus.

(Source: https://www.cdc.gov/coronavirus/2019-ncov/php/water.html)

As destination travel is discouraged and more people choose to stay at home, we want to remind our clients that now, more than ever, proper pool care is critical. If you have any questions about properly maintaining your pool or hot tub, please call Poolwerx at 1-800-407-6657.

Retail Locations

Our retail locations will remain operational. In addition to following the CDC’s best practices on personal preventative measures and handwashing, we are increasing the frequency in which we disinfect commonly shared surfaces and supplying our employees with hand sanitizers, disinfect wipes and sprays.

We also encourage our clients to call in any product orders ahead of your visit, and if the location is able, we will arrange curbside delivery to minimize contact.

Services

Services, maintenance and repairs will continue as scheduled unless otherwise directed by the client. Our pool technicians are also armed with disinfectants and have been instructed to wipe down vehicle surfaces, tools and equipment.

Employees

We have instructed any employee that may be experiencing symptoms to take personal time. Any employee that has been diagnosed with COVID-19, or that has come into contact with someone that has been diagnosed, is being required to self-isolate themselves for up to 14 days to prevent any further exposure.

If you have any additional questions, please feel free to call us at 1-800-407-6657.

Thanks,

Team Poolwerx

Blog Categories

Recent Posts

Poolwerx gains two entries on the exclusive AQUA 100 list Poolwerx Forest Lane, Poolwerx Union Hills and Poolwerx Beaches are among 10 US pool and spa retailers honored for industry excellence. Three Poolwerx locations have earned accolades from AQUA Magazine. Poolwerx Forest Lane in Dallas, TX, Poolwerx Union Hills in Phoenix, AZ, and Poolwerx Beaches in Jacksonville, FL are proud to announce they have been inducted into the AQUA 100, an exclusive honor bestowed to just 10 North American pool and spa retailers each year. The AQUA 100, presented by AQUA Magazine, is an industry-leading competition designed to honor excellence in pool and spa retail. In light of the adversity specialty retailers of all kinds have faced over the past decade — the rise of online shopping, the pressure of a recession and, this past year, the global pandemic — the AQUA 100 honors the diamonds of excellence that have not only survived, but thrived, proving once and for all the spirit of brick-and-mortar businesses will carry on. "To win an independently judged, national contest like the AQUA 100 is a real achievement,” says AQUA Magazine Executive Editor Scott Webb. “It is the highest honor in pool and spa retail." “We couldn’t be prouder of our teams in Dallas, Phoenix, and Jacksonville,” said Chief Operating Officer at Poolwerx, Andrew Kidd. “As a franchise system, it’s our local partners that truly make the difference and exemplify all Poolwerx stands for; top quality pool service at a fair price from a friendly face.” The application process was rigorous, requiring entrants to provide detailed information on company history, customer service, store design, digital presence, marketing and community involvement, complete with supporting documents. Applicants were judged by an independent panel of retail experts. “As a small business owner, I pride myself on viewing customers as more than a transaction. They are my neighbors, friends, family and colleagues,” said Franchise Partner/Owner of Poolwerx Beaches, Nick McAbee. “I’m thrilled that my team and I are being recognized amongst these industry leaders for simply doing our best to serve our community.” Click here to read more at Aqua Magazine
Poolwerx Franchise Partner Selected as Pool Pro Magazine Panelist   We are proud to announce that Frank Disher, Franchise Partner and owner of Poolwerx North Richland Hills, has been selected as a 2021 pro panelist for Pool Pro Magazine! Pool Pro Magazine is a leading pool industry publication serving the hundreds of thousands of professionals in the swimming pool and spa industry in the U.S. and abroad. This panel was created by Pool Pro Magazine with the aim to share the opinions and expertise of knowledgeable professionals in the industry from around the U.S. Each edition of the magazine poses questions to the members of this group. Frank is known to be a leader at not just at Poolwerx, but around the industry as well. He is very opinionated and vocal in calling for higher standards in education, ethics, and professionalism for pros in the swimming pool and spa industry. In 2019, Frank and his incredible staff at Poolwerx North Richland Hills were awarded the Poolwerx Franchise of the Year award, which Poolwerx grants one U.S. location each year that demonstrates excellent performance among their peers. Click here to read more at Pool Pro Magazine
Poolwerx growing internationally, opening 11 stores in 11 months Poolwerx USA would like to congratulate our Australian counterparts on opening one new international store for every month this year! Poolwerx is continuing to grow even in these difficult economic times, both in the U.S. and abroad. Franchise Business Executive reports, "Poolwerx opens 11 stores in 11 months, with conversions and new outlets in the mix. The openings are evidence, says founder and CEO John O’Brien, of the demand for home services. The pool care chain has acquired five independent pool servicing stores across Australia and New Zealand-- in Baulkham Hills in New South Wales, Kings Park and Hampstead Gardens South Australia and another two due to open on New Zealand’s North Island. John O’Brien said “In all of these acquisitions, we’re helping long term industry veterans with their exit strategy. I’m also buoyed to see our existing franchise partners continue to grow their business and open new retail locations, which speaks to the resilience of our business model, even in the midst of a recession. “The home service industry has proven time and time again to be recession-resistant and this has become particularly evident during Covid-19,” O’Brien said. Click here to read more at Franchise Business Executive
If you're in TX/OK and need help with the freeze, we'll get to you ASAP if you submit a request HERE.