Your local pool & spa experts in Rome

After many years of service from another company, when I really needed immediate help I was told that it would be about 3 weeks before they could come see me ! As my problem was urgent I decided to check out other companies near me. Upon contacting Poolwerx, the staff were so friendly and said that they would get a technician within the hour. The technician called Andrew arrived at my home, assessed and solved the problem in about 30 minutes. He was very friendly, professional and explained everything to me! I was so impressed with the way I was treated by him ( and the ladies at his office ) that I decided to enter into a service agreement for Poolwerx to maintain my pool for my wife and I. I’m very impressed with the way they treat customers and look forward to many years of service!

I would love to give this business 10 stars! Poolwerx Rome installed a salt water generator for our pool. We didn't have a Win, Win experience, we had a WIN, WIN, WIN experience. 1. Pricing and scheduling with Stephanie was a breeze! She is fantastic for information in all areas and making sure one gets the best price without sacrificing quality. She was great to work with our schedules too, which changed and the install had to be rescheduled. She is so friendly and easy to work with. 2. I can't praise our technician Andrew enough! I think he needs a better title like Technical & Mechanical Expert. He's so good at what he does and explains everything so the customer is knowledgeable as well. He also has the best personality and manners. I told him this grandma may have to adopt him. 3. The pricing was exceptional! Meaning it stood out from the rest of the quotes I got for the same install. The company we've used for years was nearly $1500 more. Others were either much more or didn't return my calls. There's always the fear of being taken advantage of because we're older. I don't have to worry about that with them. We love our salt water pool and we'll definitely call Poolwerx for any further pool needs. Thank you for taking care of us Stephanie and Andrew!