Two weeks ago, I went out to turn on the pool heater in preparation for arrival of my 6 grandchildren and discovered the heater would not ignite. I called Redlands Pool and Spa immediately. It was 4:45 PM. As I suspected, I was told the 2 service technicians were busy and the closest appointment he could book was nearly 2 weeks out. I explained the circumstances I was in with the grandchildren. It must have rung a bell with him because after we hung up, he called me back to say he had called Mike, who had agreed to swing by my address on his way home. Mike arrived and quickly identified the problem, worked through it, had the necessary part on his truck to fix the heater and tested it before leaving. It was pleasing for me to see someone understand the old time work ethic and value of great customer service. My grandchildren and their parents gave our pool a big workout over that weekend. Mike represents your business extremely well and even though I have been a long time customer with you, I will share my experience with all those who give me a chance to brag about your company and the fine employees you have working there.
Pool Store and Mobile Pool Technicians in Redlands
Welcome to Poolwerx Redlands , your full-service one-stop destination for all things pool and hot tub related. We know that as a pool and spa owner your time is best spent enjoying the water with family and friends and we can help make that happen with a minimum of effort on your part.
As the premier pool and spa company in Redlands and the surrounding area for more than 32 years, Poolwerx Redlands is geared toward making pool ownership enjoyable, relaxing and easy.
Areas we serve: Redlands, Loma Linda, Yucaipa, Highland, Grand Terrace, Beaumont, Banning, and Calimesa
Pool & Spa Servicing
We have over 20 pool technicians that offer pool servicing in the Redlands area. With over 32 years of experience, you can depend on us to keep your pool healthy all year round.
Pool Retail Store
Come into our pool store to browse our extensive range of pool products including chemicals, pool pumps, replacement parts, pool accessories and more. We also offer ‘Interest Free’ financing on larger purchases.
Enjoy all of the benefits a hot tub or spa can bring to your back yard. No matter what budget you have, we have a hot tub that will meet your needs. Why not call us to book a soak test.
Renovations & Remodel
We can create your backyard oasis and change your swimming pool and spa to look anyway you want. Do you need re-plaster, tile, coping, decking, mastic and more.
Mobile Pool Servicing – we can come to you!
We want to be the company you depend on for high-quality pool servicing. You can rely on our team of pool technicians when you need a pool inspection, installation, or repair job. We have the tools and expertise to make your pool seem brand-new!
I took a pump in for repair which I felt was toast and was fearing that it needed to be completely replaced. The guys took it apart, found that it was simply a rubber band tangled around the motor. It’s great to know that there are still honest people in business today. I will forever refer friends and family their direction. Thanks guys!!!!
Today was a good day for me because you sent an efficient, courteous and friendly service tech, ‘Mike’ in answer to my request for help. In this time it was a real pleasure to have Mike stop by. He was knowledgeable and took the time to correct and adjust pool pump to improve flow of water and to correct vacuum leak problem. Thank you!
I just want to commend your company. I just restarted with your company last week when I called with a green pool. Within a couple of hours Steve was out and brought the blue back to the pool and checked and worked on it the next few days. Thank you for the prompt and courteous service!
Again I received excellent service from Redlands Pool & Spa Center. My pool pump was making a racket and the Polaris Pool Sweep was barely moving. A serviceman came out within a day after receiving my request for service, and cleaned the filter and repaired the pool sweep by replacing a couple of worn parts at a reasonable price, and all is now well with my pumps, pool sweep, and swimming pool. They also clean spas well, and sell bottles of fragrant liquid drops to toss in. I recently enjoyed Vanilla Twist aroma, and just purchased Cucumber.
This is a first-rate, fair, and honest provider of pool and spa services. They also have great house pole flags available for all seasons.
They are fabulous. The guys are super knowledgeable and understanding. Matt and Josh are very customer oriented.
You and we are so lucky to have Justin! Poor guy never knows what adverse conditions he will come across! One Tuesday he came and the pool was all covered with plastic because of painting. He was still able to do his job. The dogs don’t even bark when he rolls up! He’s a great guy!
These guys are pros. We have used them for years to do various repairs on our pool and spa equipment. We also purchased chemicals at the store and get lots of good advice on how to maintain our system. When we purchased our new but older home in Redlands we had Cal do a pool inspection for us. Turns out they has been servicing this pool for over twenty years and knew everything about it. We continue to use them now to do our weekly service and recommend them to friends and clients.
Clark & Curtis are very professional technicians and did a great job. Thank you!
Day after Thanksgiving! Wow. Joanne was at the office and took my call very happily! So wonderful to call and find that help would be on the way! Mike (Super Guy) arrived and we knew right away we were in good hands. He solved the problem, really knew what he was doing and we were back in service! We feel blessed to be a customer.
Steve, Thank you for your continued efforts in ensuring that I receive great service. I really appreciate your thoughtfulness and service.
I wanted to include a letter to thank you for all of your help. My husband passed away and taking care of the pool is foreign to me. Your repairman not only fixed the Polaris but he called me and explained what needed to be repaired. And then he went above and beyond and adjusted the float level in my pool because it didn’t want to shut off. I can’t begin to thank you enough for your service and help. It has made what has been a very difficult time in my life just a little less complicated. I know that I will recommend your company to all of my friends.
Joey has been FANTASTIC! He goes above and beyond every expectation. He is kind-hearted & compassionate –especially in regards to my disabled son. He treats his duties as more than a job and we want you to be aware of that.
We are extremely happy with George. Our pool and spa have never looked better!
I just wanted to take a moment to say that we really appreciate our pool guy! I was truly amazed to see that he came to the house in the pouring rain, sleet, hail and eventually snow last Monday. What a commitment to service!!