Your local pool & spa experts in Denton

I was having my pool serviced by another local company and the care they took of my pool was declining rapidly. So, I fired them and decided to try to do more of it myself. I have waited for a while to write this review so that it would be a more tenured honest account of my experience. Through my research I luckily found Poolwerx. I called the store in Bartonville/Lantana and Adam answered. From our first conversation, Adam was overtly honest, transparent and helpful. He has remained that way. As a previous senior manager and owner of retail businesses I even thought maybe too open and honest. That was until I met Frank, the owner. Then I knew that Frank had the perfect employee to share his vision and passion for customer service in an industry sorely in need of it. It would be too long of an epistle to share all of the details of the beyond expectation customer service that I have received from Adam, Frank and the whole team at Poolwerx. Just a short blurb is that I had a problem with my equipment prior to having a bunch of people over for my son's birthday party. They both continued to work with me after business hours and even came to my house twice when the business was not even open. WHO DOES THAT!!! They have and continue to educate me about my chemicals and my equipment. When I was in business, I tried to do business (both buying and selling) with true business partners, not just vendors and customers. Poolwerx epitomizes True Business Partner!

Adam was very helpful and set me up with everything I needed to get my pool in shape. I've had some issues with with algae and after I got on Blueray XL it has been a non issue. Not only that, but he told me about a special treatment they do that would make it even easier to deal with. I didn't even know they had a service team until he brought it up.

I love this store. Adam started helping me take over as pool boy for our family about a year ago and my pool looks better than ever. They also service pools, so if I decide to hang up the pole I know where to go.

I just have to give a big shout-out to Anthony and the entire team at Poolwerx Lantana! As a pool owner, I’ve used several companies over the years, but none compare to the service I’ve received here. They are incredibly friendly, customer-focused, and always go the extra mile for my family. Their service is fast, reliable, and you can tell they’re committed to keeping our pool in top shape. Anthony, in particular, has been amazing—always making sure everything is perfect, so I don’t have to worry about a thing. I can honestly say that Poolwerx is the best pool company I’ve ever worked with. Thank you, Anthony, for all you do!

Super friendly guy greeted me and made me feel welcome. I'm was trying to purchase and item worth 11.90$ I had four 2 dollar bills and four 1 dollar bills. Apparently his manager said they aren't allowed to take 2 dollar bills. I pay with 2 dollar bills Everywhere, i have no money in my accounts or id pay card. I'm upset that I now have to drive an extra 4 miles to get what I need for my pool when I live in the neighborhood across from this store. Again the worker was awesome. I'm sure his manager also an awesome person. Beautiful store. But cash money is cash money.